We aim to deliver our activities and services and to conduct all our interactions in a professional, respectful and effective way. One of the ways we can ensure that we keep our standards high is to ask you to tell us when we get it right and when we don’t. If you have any comments, suggestions or complaints please tell us. It is important that we receive your feedback.
Anyone (an individual or an organisation) can raise a concern or a complaint with TDC in any of the following ways:
- Verbally by telephone or in person to any member of staff
- In writing by letter, or via email or social media
If you wish to make a written complaint and are unsure of the relevant team or department, please address it to:
The Chief Executive
Trust for Developing Communities
Community Base
113 Queens Rd
Brighton BN1 3XG
Or email [email protected]
We aim to provide an acknowledgement of all complaints within five days of receipt.